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App Stuck in "Under Review" status for Over a Year.

Anyone have serious issues with an application stuck in the "Under Review" process for long periods of time? We've tried the "Contact Us" form many times but it only sends back what seems to be an automated response after waiting over a week. After months of trying we eventually gave up, and now the app has been in review for over a year. We need some resolution Amazon!
amazon appstore
10 |5000

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