question

J. Goldstein avatar image
J. Goldstein asked

Upcoming version stuck as submitted for 5 days

I uploaded an update for my app several days ago and it has just stayed as submitted. I already have another update done and have no way of submitting that. I tried to cancel the submission review so I could change the binary but receive an error when I try it (Cannot cancel review. Please try again or contact us if the problem persists. ) I've tried contacting support but have not received a reply. Please provide some guidance Thank you
amazon appstore
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1 Answer

Melody avatar image
Melody answered
Hi, Thank you for posting in the forums! We have received your "Contact Us" case and are investigating your situation. Since this may involve account-sensitive information, we will provide further updates via email to the main contact email address listed on your company's developer account. Thank you for your understanding.
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