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Jennifer Matlock avatar image
Jennifer Matlock asked

SSL errors all of a sudden

I have a skill I have been testing for some time that recently stopped work. I'm only using self signed certificate right now, and its not expired. Alexa says it couldn't reach the skill, and in the Alexa app I see(I've replaced the real values for the request id and my hostname): Request Identifier: REQUEST_ID_HERE The SSL handshake to endpoint Resource [ https://MY_ENV_HERE.elasticbeanstalk.com/speechlet], Type [HTTP] failed. Please check that your java keystore is correctly configured Any idea why this isn't working? It has been working for many, many, months and now doesn't with no changes on my end.
alexa skills kitsubmission testing certification
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3 Answers

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memo@amazon answered
Hi Jennifer, Memo from the Developer Advocacy Group here. Can you please share your request Id with us? You can do so privately through our 'Contact Us' form: https://developer.amazon.com/appsandservices/support/contact/contact-us This will help us debug your issue quicker. Thanks!
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Jennifer Matlock answered
Thanks, support was able to point me in the direction of the problem. It seems the client end had changed where SNI was now enabled and I didn't have ServerName set in my ssl.conf. Once I set ServerName it started working again. See this for more information: http://stackoverflow.com/questions/7615645/ssl-handshake-alert-unrecognized-name-error-since-upgrade-to-java-1-7-0
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Levon@Amazon answered
We are glad it worked for you. Thanks for the update!
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