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Kevin Conner avatar image
Kevin Conner asked

Please Help! How do I update my app before it goes live?

I am having trouble updating my app. I accidentally submitted the "developer version" of my app which gives me a number for a variable in the upper left corner. It says that my app has been approved through the approval process, and is now just awaiting Dec 25th, 12AM release date. I am trying to change the version which deletes the developer number in the upper left corner before the release date is reached, but I cannot find the "Upcoming Version" option in the "General Information" tab of my app! Is there anyone here who can help me? My app is set to go live on Dec 25th at 12AM, and it says that it has fully passed the review process! If you can show me screen shots of where I have to click and why, it'd be helpful because I think I might be confused on what I should be clicking!
amazon appstore
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1 Answer

Tony@Amazon avatar image
Tony@Amazon answered
Hello Kevin, Thank you for posting in the forums. Since your app has already been approved, you will not be able to update the version until it is live or until you have canceled the submission of your app. Based on what you have wrote, it sounds like your best option would be to click the "Cancel App Submission" button on the "General Information" tab of your app. This will stop the current publishing process of your app and allow you to submit a new version for testing and review. If you run into any further issues, please feel free to submit an inquiry via "Contact Us" and someone from the Appstore's Developer Support team will be able to assist you with this process.
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