question

BC avatar image
BC asked

How does DRM work?

This case I created 2 weeks ago was never answered by the Amazon staff. I will repeat here: If I choose the DRM option, does the customer actually downloads the apk file of the app, with the icon, saved on the phone? Or they can only access the app through the Amazon main app? I need to deliver the .apk files to my customers and saved on their phones for better app experience. Should I turn off the DRM option?
amazon appstore
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Sanyu avatar image
Sanyu answered
Thanks mg94c18. That is a correct addition to Levon's post. Although the app will be downloaded and installed the same way regardless as to whether the Apply Amazon DRM flag is selected - the difference between these two options comes into play when the app is actually run. If the Apply Amazon DRM flag is selected by the developer then customers can only run the app on their device if the Amazon Appstore is present on the device and the customer has received an entitlement to the app from the Amazon Appstore. If the Apply Amazon DRM flag is not selected by the developer then customers can run the app on their device regardless of whether the app was entitled by the Amazon Appstore or whether the Amazon Appstore is even present on the device. This information is documented here: https://developer.amazon.com/public/solutions/platforms/webapps/docs/submitting.html
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Levon@Amazon avatar image
Levon@Amazon answered
Hi BC, Thanks for reaching out. DRM is not related to how the application is installed on the phone. Whether you choose the DRM option or not, your application is going to be downloaded and installed on the device the same way, and the user will be able to see the app's icon in the list of all their other apps. After the installation, the user does not have to open the Amazon main app to launch their app. I hope that answers your question, but if you have any further ones, please let us know. Kind regards, Levon
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mg94c18 avatar image
mg94c18 answered
I agree the user "does not have to _open_ the Amazon main app", but if the app is DRM then user has to have Amazon main app installed on their device (i.e., it doesn't have to be used to launch the developer's app, but still needs to be installed). Otherwise, the app will say "Appstore not found" etc.
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