question

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Amazon Customer asked

Paid app installs not appearing in gross revenue

Hey I have a paid app which was downloaded x-amount of times, the gross revenue shows the correct amount of money earned from each of amazon websites( amazon.fr, amazon.com etc.). But in total gross revenue it shows only - instead of sum of money earned from these apps. There is no refunded revenue nor units returned so that's not it. So is something wrong? Or will it just update the thing later?
amazon appstore
10 |5000

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1 Answer

Kunijordan avatar image
Kunijordan answered
Hello, In the "Sales Reports", it will not show "Total" amount as apps are sold in each marketplace ( Amazon.com, Amazon.co.uk, Amazon.de, etc) and its currency. Therefore, "Total" will always displayed as "-*". At the bottom of the "Sales Reports", we also mention about "Total" per below. * Revenue and refund totals are not calculated across multiple currencies.
10 |5000

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