question

mtallenca1 avatar image
mtallenca1 asked

Account name is incorrect in app submission emails.

I took over an account. I've updated all the users / emails / Company name - etc. When I submit a new app the review emails are still being addressed to the old company name and old email address - How do I get this fixed?
amazon appstore
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1 Answer

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Melody answered
Hi, Thank you for posting in the forums! We see that you have already opened a "Contact Us" case on this and our internal teams are investigating your situation with your provided information. Since this is an account-specific situation, we will provide further updates via your "Contact Us" case as more information becomes available.
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