question

alinabieglova avatar image
alinabieglova asked

Error with Live App Testing and Publishing

Hi, We submitted our app via the developer account at the end of April. However, we faced problems with Live App Testing and Publishing, and our app hasn't still been tested by the Amazon team and is still in Publishing status. Amazon Support does not react and respond to our emails, requests and inquiries since the beginning of May. Meanwhile, we cannot move forward because there is no available option to cancel the current build or remove it from the Live Testing. App information: App title: REBUS App SKU: com.amazon.jutiful.rebus Version ID: M30G7YS3AHGDAB Hoping for a prompt reply concerning our situation and what should be done next. Best regards, Alina
live app testing
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1 Answer

Nick Gardner avatar image
Nick Gardner answered
Hi, The issue with this application was that it had too many methods after ingestion. Amazon adds methods to your apk during our ingestion process, and if the total number of methods in your primary dex file exceeds 65535, your app will fail and you will have to re-upload a new binary. One of the ways to fix this is to use multi-dex: https://developer.android.com/tools/building/multidex.html Thanks, Nick
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Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.