question

djfrail avatar image
djfrail asked

Weird device support problem after uploading apk for Live App Test

I've been doing Live App Tests for the past few weeks now without any problems. Then yesterday, I started a new Live App Test and uploaded a new apk and the device support for all devices now says none and when I click on "edit device support" I see a screen where all the Amazon Fire Tablets and the Fire Phone have an X next to them and red text under them that says "Requires new binary, with minimum Version Code 1412817497+" I uploaded the exact same apk to the binary field under the current version of my app and the device support field under there works fine - it says all devices are supported. This error is preventing me from being able to do testing on device. Help!?
live app testing
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

Nick Gardner avatar image
Nick Gardner answered
The issue is that since the live app test will be treated as an update, you will need to make sure the version code is higher than the current live version, as the error message states. Otherwise, the app will not be compatible with any devices you have previously selected with the old binary and you will be unable to download the live app test to those devices. Thanks, Nick
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.