question

Amorphous - A Times Media Company avatar image
Amorphous - A Times Media Company asked

App analytics

Hi we are about to submit an app and we have a quick question. we cant tell from the faq, or the forum, whether we will be able to look up specific user details for people who have purchased via our app. specifically we mean this: our app free app that sells our magazine as once off issues and as annual subscriptions. if a user calls us about a problem they are having, can we log on to the reporting section and look up that specific user's info? can the user give us their username, for example, and we look up whether they are valid users, when their subscription started/ends? is that kind of detail, per user, available to us as app owners? and where would we find it? thanks :) Vauneen
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1 Answer

Sujoy@Amazon avatar image
Sujoy@Amazon answered
Hi, Unfortunately, these details are not available through Amazon Analytics at this moment. You would have Overview dashboard that provides a quick snapshot of usage and engagement metrics in a simple-to-use dashboard. https://developer.amazon.com/public/apis/manage/analytics
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