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gms-world asked

Crash on map activity startup

Hello I'm experiencing following issue while starting maps app on Kindle Fire HD 8.9 device: java.lang.NullPointerException at com.amazon.geo.maps.BitmapMemoryStore.clear(BitmapMemoryStore.java:90) at com.amazon.geo.maps.MapActivity.onPause_AmazonInternal(MapActivity.java:173) at com.amazon.geo.maps.MapActivity.onPause(MapActivity.java:94) at android.app.Activity.performPause(Activity.java:4739) at android.app.Instrumentation.callActivityOnPause(Instrumentation.java:1195) at android.app.ActivityThread.performPauseActivity(ActivityThread.java:2760) at android.app.ActivityThread.performPauseActivity(ActivityThread.java:2728) at android.app.ActivityThread.handlePauseActivity(ActivityThread.java:2706) at android.app.ActivityThread.access$800(ActivityThread.java:126) at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1165) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loop(Looper.java:137) at android.app.ActivityThread.main(ActivityThread.java:4491) at java.lang.reflect.Method.invokeNative(Native Method) at java.lang.reflect.Method.invoke(Method.java:511) at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:784) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:551) at dalvik.system.NativeStart.main(Native Method) Application is running fine on Emulator. Could anyone tell me what might be the reason? BR Jarek
amazon maps
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Samuel@Amazon answered
Hi, We are following up on your question and we will post on this thread once we got an update. Thank you.
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Samuel@Amazon answered
Hi Jarek, We need few more details related to this issue. Can you please raise a contact us to Amazon support team. One of our support engineer will assist you further. Thank you.
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