question

thetallest77 avatar image
thetallest77 asked

No achievements showing in GameCircle during test

We have the game set up properly in the dev portal, with a security profile linked to the game and all achievements in a 'published' state. But when we load up the game on our Kindle and earn an achievement, we see nothing, not even an icon for the game itself. Now: We're working with a 3rd party developer here, and they have their own Amazon configuration on their end. When they test, they see proper integration. When they send us the build, I strip their signature and re-sign using our own key, which is in the security profile. So far, this hasn't been working, so I asked them to send us the MD5 from their signing key, which I added to the security profile. Then I sent them the resulting api_key.txt file to plug into their build. Will this work, or am I missing something? We have two configurations here, so should I be testing against their configuration, using their signature?
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1 Answer

Sujoy@Amazon avatar image
Sujoy@Amazon answered
Hi Thetallest, Thank you for reaching out. Your app is linked with the security profile created by your developer, not the one you have created. So if you have created a new app in developer console, go to "Security Profile" tab and associate the app with the Security Profile you have created and added API keys in it. If you are using the app (in developer console) that is created by your developer, go to go to "Security Profile" tab in the app setting and see that it's already linked with the profile created by your developer. You can unlink the profile and associate your own profile in below scenario 1. Your app must not be live with linking to any profile. 2. You need raise a ContactUs ( https://developer.amazon.com/help/contactus.html) for unlinking with all possible details and reason. We will do it from back end. FYI: https://developer.amazon.com/public/apis/engage/gamecircle/docs/publish-your-game#Publication%20Checklist https://developer.amazon.com/public/apis/engage/gamecircle/docs/create-a-gamecircle-configuration#Step%201:%20Describe%20your%20game
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