question

When there is a RemoteException while processing the achievement request, the response is given with ErrorCode.UNRECOVERABLE This usually occurs when an Achievement API called before AmazonGamesClient initialized. Please verify that you are initializing the AmazonGamesClient correctly. You can find step by step instructions here: https://developer.amazon.com/public/apis/engage/gamecircle/docs/initialize-android https://developer.amazon.com/public/apis/engage/gamecircle/docs/achievements

We have managed to unlock achivements now, the issue was that we submitted achivement name achivement_1 instead of achivement_01. That caused a unrecoverable error. We haven't managed to solve the UNRECOVERABLE error when opening achivements menu. It works fine on all devices except the FireTV that closes the achivements menu directly after it is opened. Contact with Amazon support through mail, they told us that we call initialize before opening the achivements menu, but all initialize we call is the one from the sample code, that is: AmazonGamesClient.initialize in onResume and agsClient.release() in onPause()