question

Hi mfrudy, Are you connected with internet through Wifi while you run the app? Can you please check?

I have verified that the device is connected to the internet, and I get the same results. There is an activity indicator animating near the top. I have yet to see it stop. Perhaps it's trying to connect to something and it's failing? Here's a screenshot of what I am seeing. https://www.dropbox.com/s/crfwrkri0b8dlzl/gamecircle_screenshot_02_03.png thanks

Hi Mfrudy, Can you provide the complete logs while you are initializing the Amazon Games client in your app. We need that to investigate the issue.

Here is a link to a text file of the log: https://www.dropbox.com/s/pisv25ddfficg1t/gamecircle_bootup_log_02_05.log I see three suspicious things: The api_key decoding prints: has no mapping in json, returning null array The call to "GET https://ags-ext.amazon.com/services/featuredetection/getFeaturesUsage..." fails This log: KindleFireIPCProxy: authResult: CANNOT_AUTHORIZE Here is a copy of the log: 02-05 11:11:54.492 202 487 I ActivityStack: START {act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 pkg=com.companyname.gamename cmp=com.companyname.gamename/com.gameengine.MainActivity} from pid 13024 02-05 11:11:54.500 202 487 V ActivityStack: Prepare open transition: starting ActivityRecord{41de27e8 com.companyname.gamename/com.gameengine.MainActivity} 02-05 11:11:54.500 202 212 V ActivityStack: Prepare open transition: prev=ActivityRecord{41d48480 com.amazon.kindle.otter/.activities.AppsLibraryActivity} 02-05 11:11:54.570 202 212 I ActivityManager: Start proc com.companyname.gamename for activity com.companyname.gamename/com.gameengine.MainActivity: pid=15040 uid=10032 gids={1015, 3003} 02-05 11:11:54.727 294 294 D AmazonToggle: setText toggle_on 02-05 11:11:54.727 294 294 D AmazonToggle: setText toggle_off 02-05 11:11:54.727 294 294 D QuickSettings-Wifi: handleSelection Begin 02-05 11:11:54.789 15040 15040 D dalvikvm: Trying to load lib /data/data/com.companyname.gamename/lib/libbullet.so 0x41955a38 02-05 11:11:54.797 15040 15040 D dalvikvm: Added shared lib /data/data/com.companyname.gamename/lib/libbullet.so 0x41955a38 02-05 11:11:54.797 15040 15040 D dalvikvm: No JNI_OnLoad found in /data/data/com.companyname.gamename/lib/libbullet.so 0x41955a38, skipping init 02-05 11:11:54.797 15040 15040 D dalvikvm: Trying to load lib /data/data/com.companyname.gamename/lib/libopenal.so 0x41955a38 02-05 11:11:54.797 15040 15040 D dalvikvm: Added shared lib /data/data/com.companyname.gamename/lib/libopenal.so 0x41955a38 02-05 11:11:54.797 15040 15040 D dalvikvm: Trying to load lib /data/data/com.companyname.gamename/lib/libAmazonGamesJni.so 0x41955a38 02-05 11:11:54.797 15040 15040 D dalvikvm: Added shared lib /data/data/com.companyname.gamename/lib/libAmazonGamesJni.so 0x41955a38 02-05 11:11:54.797 15040 15040 D AGSJni : JNI_OnLoad called 02-05 11:11:54.797 15040 15040 D AGSLeaderboardJni: JNI_OnLoad called 02-05 11:11:54.797 15040 15040 D LeaderboardToJavaInterface: initializeClient - called 02-05 11:11:54.797 15040 15040 D LeaderboardToJavaInterface: initializeMethodIDs - called 02-05 11:11:54.797 15040 15040 D LeaderboardToJavaInterface: initializeMethodIDs - initialized 02-05 11:11:54.797 15040 15040 D AGSAchievementJni: JNI_OnLoad called 02-05 11:11:54.797 15040 15040 D AchievementToJavaInterface: initializeClient - called 02-05 11:11:54.797 15040 15040 D AchievementToJavaInterface: initializeMethodIDs - called 02-05 11:11:54.797 15040 15040 D AchievementToJavaInterface: initializeMethodIDs - initialized 02-05 11:11:54.797 15040 15040 D AGSProfileJni: JNI_OnLoad called 02-05 11:11:54.797 15040 15040 D ProfileToJavaInterface: initializeClient - called 02-05 11:11:54.797 15040 15040 D ProfileToJavaInterface: initializeMethodIDs - called 02-05 11:11:54.797 15040 15040 D ProfileToJavaInterface: initializeMethodIDs - initialized 02-05 11:11:54.797 15040 15040 D GC_Whispersync: JNI_OnLoad called 02-05 11:11:54.797 15040 15040 D GC_Whispersync: initializeMethodIDs - called 02-05 11:11:54.797 15040 15040 D GameCircleToJavaInterface: initializeClient - called 02-05 11:11:54.797 15040 15040 D GameCircleToJavaInterface: initializeMethodIDs - called 02-05 11:11:54.797 15040 15040 D GameCircleToJavaInterface: initializeMethodIDs - initialized 02-05 11:11:54.797 15040 15040 D dalvikvm: Trying to load lib /data/data/com.companyname.gamename/lib/libgame_engine.so 0x41955a38 02-05 11:11:54.805 15040 15040 D dalvikvm: Added shared lib /data/data/com.companyname.gamename/lib/libgame_engine.so 0x41955a38 02-05 11:11:54.820 15040 15040 D PurchasingManager: In App Purchasing SDK - Sandbox Mode: PurchasingObserver registered: com.gameengine.Market.amazon.AppPurchasingObserver@41983a20 02-05 11:11:54.820 15040 15055 I PurchasingManager: Purchasing Framework initialization complete. Build ID 1.0.3 02-05 11:11:54.937 15040 15040 D AGSJni : Jni is loaded 02-05 11:11:54.945 15040 15040 I AGSJniHandler: AmazonGamesJni is already loaded 02-05 11:11:54.953 15040 15055 D SandboxRequestHandler: In App Purchasing SDK - Sandbox Mode: sendGetUserIdRequest 02-05 11:11:54.953 15040 15040 D com.amazon.identity.auth.device.utils.MAPLog.PII: Extracting verison incremental: 02-05 11:11:54.953 15040 15040 D com.amazon.identity.auth.device.utils.MAPLog.PII: Extracting flavor: 02-05 11:11:54.953 15040 15040 D com.amazon.identity.auth.device.authorization.api.AmazonAuthorizationManager.PII: AmazonAuthorizationManager:sdkVer=1.0.0 libVer=3.3.0: 02-05 11:11:54.953 15040 15040 I com.amazon.identity.auth.device.authorization.api.AmazonAuthorizationManager: Options bundle is null 02-05 11:11:54.953 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: getAppInfo : packageName=com.companyname.gamename 02-05 11:11:54.953 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: Finding API Key for com.companyname.gamename 02-05 11:11:54.961 15060 15060 D dalvikvm: Late-enabling CheckJNI 02-05 11:11:54.969 15040 15040 I com.amazon.identity.auth.device.utils.ThirdPartyResourceParser: Attempting to parse API Key from assets directory 02-05 11:11:54.969 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: Begin decoding API Key for packageName=com.companyname.gamename 02-05 11:11:54.969 202 431 I ActivityManager: Start proc com.amazon.mas.test for service com.amazon.mas.test/com.amazon.testclient.KickstartService: pid=15060 uid=10030 gids={1015} 02-05 11:11:54.984 15060 15060 I dalvikvm: Turning on JNI app bug workarounds for target SDK version 9... 02-05 11:11:54.984 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: APIKey: 02-05 11:11:54.992 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: num sigs = 1 02-05 11:11:54.992 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: Signature checking.: 02-05 11:11:55.000 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: Fingerpirint checking: 02-05 11:11:55.000 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: scopes has no mapping in json, returning null array 02-05 11:11:55.000 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: perm has no mapping in json, returning null array 02-05 11:11:55.000 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: isAPIKeyValid : packageName=com.companyname.gamename 02-05 11:11:55.000 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: getAppInfo : packageName=com.companyname.gamename 02-05 11:11:55.000 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: Finding API Key for com.companyname.gamename 02-05 11:11:55.000 15040 15040 I com.amazon.identity.auth.device.utils.ThirdPartyResourceParser: Attempting to parse API Key from assets directory 02-05 11:11:55.000 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: Begin decoding API Key for packageName=com.companyname.gamename 02-05 11:11:55.008 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: APIKey: 02-05 11:11:55.008 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: num sigs = 1 02-05 11:11:55.008 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: Signature checking.: 02-05 11:11:55.008 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: Fingerpirint checking: 02-05 11:11:55.008 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: scopes has no mapping in json, returning null array 02-05 11:11:55.008 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: perm has no mapping in json, returning null array 02-05 11:11:55.008 15040 15040 I com.amazon.identity.auth.device.authorization.api.AmazonAuthorizationManager: com.companyname.gamename calling getAppId 02-05 11:11:55.008 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: getAppInfo : packageName=com.companyname.gamename 02-05 11:11:55.008 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: Finding API Key for com.companyname.gamename 02-05 11:11:55.008 15040 15040 I com.amazon.identity.auth.device.utils.ThirdPartyResourceParser: Attempting to parse API Key from assets directory 02-05 11:11:55.008 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: Begin decoding API Key for packageName=com.companyname.gamename 02-05 11:11:55.016 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: APIKey: 02-05 11:11:55.016 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: num sigs = 1 02-05 11:11:55.016 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: Signature checking.: 02-05 11:11:55.016 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: Fingerpirint checking: 02-05 11:11:55.016 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: scopes has no mapping in json, returning null array 02-05 11:11:55.016 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: perm has no mapping in json, returning null array 02-05 11:11:55.016 15040 15040 I GameCircleClient: AmazonGamesClient not yet initialized. Initializing. 02-05 11:11:55.031 15060 15060 I ActivityThread: Pub com.amazon.testclient: com.amazon.testclient.transactions.TransactionsProvider 02-05 11:11:55.062 15060 15076 I AmazonSDKTester: Sending UserId Response Broadcast ({"status":"SUCCESSFUL","requestId":"3450e09a-ff0b-4302-a648-af9c345ac5a2","userId":"DefaultTestUser"}) 02-05 11:11:55.070 15040 15040 D com.amazon.identity.auth.device.authorization.api.AmazonAuthorizationManager.PII: AmazonAuthorizationManager:sdkVer=1.0.0 libVer=3.3.0: 02-05 11:11:55.070 15040 15040 I com.amazon.identity.auth.device.authorization.api.AmazonAuthorizationManager: Options bundle is null 02-05 11:11:55.070 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: getAppInfo : packageName=com.companyname.gamename 02-05 11:11:55.070 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: Finding API Key for com.companyname.gamename 02-05 11:11:55.070 15040 15040 I com.amazon.identity.auth.device.utils.ThirdPartyResourceParser: Attempting to parse API Key from assets directory 02-05 11:11:55.070 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: Begin decoding API Key for packageName=com.companyname.gamename 02-05 11:11:55.070 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: APIKey: 02-05 11:11:55.070 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: num sigs = 1 02-05 11:11:55.070 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: Signature checking.: 02-05 11:11:55.070 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: Fingerpirint checking: 02-05 11:11:55.070 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: scopes has no mapping in json, returning null array 02-05 11:11:55.070 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: perm has no mapping in json, returning null array 02-05 11:11:55.070 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: isAPIKeyValid : packageName=com.companyname.gamename 02-05 11:11:55.070 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: getAppInfo : packageName=com.companyname.gamename 02-05 11:11:55.070 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: Finding API Key for com.companyname.gamename 02-05 11:11:55.078 15040 15040 I com.amazon.identity.auth.device.utils.ThirdPartyResourceParser: Attempting to parse API Key from assets directory 02-05 11:11:55.078 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: Begin decoding API Key for packageName=com.companyname.gamename 02-05 11:11:55.078 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: APIKey: 02-05 11:11:55.078 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: num sigs = 1 02-05 11:11:55.078 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: Signature checking.: 02-05 11:11:55.078 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: Fingerpirint checking: 02-05 11:11:55.078 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: scopes has no mapping in json, returning null array 02-05 11:11:55.078 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: perm has no mapping in json, returning null array 02-05 11:11:55.078 15040 15040 I com.amazon.identity.auth.device.authorization.api.AmazonAuthorizationManager: com.companyname.gamename calling getAppId 02-05 11:11:55.078 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: getAppInfo : packageName=com.companyname.gamename 02-05 11:11:55.078 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: Finding API Key for com.companyname.gamename 02-05 11:11:55.078 15040 15040 I com.amazon.identity.auth.device.utils.ThirdPartyResourceParser: Attempting to parse API Key from assets directory 02-05 11:11:55.078 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: Begin decoding API Key for packageName=com.companyname.gamename 02-05 11:11:55.086 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: APIKey: 02-05 11:11:55.086 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: num sigs = 1 02-05 11:11:55.086 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: Signature checking.: 02-05 11:11:55.086 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: Fingerpirint checking: 02-05 11:11:55.086 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: scopes has no mapping in json, returning null array 02-05 11:11:55.086 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: perm has no mapping in json, returning null array 02-05 11:11:55.086 15040 15040 V AmazonInsightsSDK: Firing Session Event: _session.start 02-05 11:11:55.094 15040 15040 I AmazonInsightsSDK: Amazon Insights SDK(2.1.16.0) initialization successfully completed 02-05 11:11:55.109 15040 15080 I AmazonInsightsSDK: Event: '_sess...' recorded to local filestore 02-05 11:11:55.109 15040 15083 D GameCircleClient: initialize_internal() executing on thread:pool-1-thread-1 02-05 11:11:55.109 15040 15040 D GC_Whispersync: Initial load from disk started 02-05 11:11:55.117 15040 15083 I AmazonInsightsSDK: Attempting to retrieve variation(s) for project(s):'Universal Experiment List' 02-05 11:11:55.125 15040 15040 W GC_Whispersync: Retrieved an empty document from disk 02-05 11:11:55.125 15040 15040 W GC_Whispersync: GameDataMap - Unable to merge from an invalid/unset GameDataMap null 02-05 11:11:55.125 15040 15040 D GC_Whispersync: Initial load from disk completed in 13 msec. 02-05 11:11:55.148 15040 15080 I AmazonInsightsSDK: Event: 'WHISP...' recorded to local filestore 02-05 11:11:55.172 15040 15040 D SandboxResponseHandler: In App Purchasing SDK - Sandbox Mode: handleResponse 02-05 11:11:55.219 15040 15040 D libEGL : loaded /system/lib/egl/ libGLES_android.so 02-05 11:11:55.250 15040 15040 D libEGL : loaded /vendor/lib/egl/ libEGL_POWERVR_SGX544_112.so 02-05 11:11:55.266 15040 15040 D libEGL : loaded /vendor/lib/egl/ libGLESv1_CM_POWERVR_SGX544_112.so 02-05 11:11:55.281 15040 15040 D libEGL : loaded /vendor/lib/egl/ libGLESv2_POWERVR_SGX544_112.so 02-05 11:11:55.508 15040 15040 D OpenGLRenderer: Enabling debug mode 0 02-05 11:11:55.516 15040 15040 D SandboxResponseHandler: In App Purchasing SDK - Sandbox Mode: Running Runnable for userIdResponse with requestId: 3450e09a-ff0b-4302-a648-af9c345ac5a2 02-05 11:11:55.531 15040 15055 D SandboxRequestHandler: In App Purchasing SDK - Sandbox Mode: sendPurchaseUpdatesRequest 02-05 11:11:55.562 15060 15089 I AmazonSDKTester: Sending Purchase Updates Response Broadcast ({"offset":"1391627515572","status":"SUCCESSFUL","requestId":"f9cc7978-2bc7-4b0b-aa0d-d69410bc0c21","isMore":false,"userId":"DefaultTestUser"}) 02-05 11:11:55.867 15040 15082 I AmazonInsightsSDK: Successful submission of 1 events 02-05 11:11:55.875 15040 15085 I AmazonInsightsSDK: Resolved variation: 'Test' for project: 'Universal Experiment List' from server 02-05 11:11:55.898 15040 15085 I AmazonInsightsSDK: Attempting to retrieve variation(s) for project(s):'ManifestSrc','InitSigninAlertTest' 02-05 11:11:55.922 15040 15080 I AmazonInsightsSDK: Event: '_http...' recorded to local filestore 02-05 11:11:55.953 15040 15041 D dalvikvm: GC_CONCURRENT freed 209K, 1% free 26881K/27143K, paused 1ms+7ms 02-05 11:11:55.969 15040 15080 I AmazonInsightsSDK: Event: '_http...' recorded to local filestore 02-05 11:11:55.969 15040 15080 I AmazonInsightsSDK: Event: '_http...' recorded to local filestore 02-05 11:11:55.992 15040 15080 I AmazonInsightsSDK: Event: '_Trea...' recorded to local filestore 02-05 11:11:56.000 202 602 W InputManagerService: Starting input on non-focused client com.android.internal.view.IInputMethodClient$Stub$Proxy@41ed2eb8 (uid=32020 pid=14035) 02-05 11:11:56.055 15040 15094 I AmazonInsightsSDK: Resolved variation: 'Control' for project: 'ManifestSrc' from server 02-05 11:11:56.062 15040 15094 I AmazonInsightsSDK: Resolved variation: 'Test' for project: 'InitSigninAlertTest' from server 02-05 11:11:56.070 15040 15080 I AmazonInsightsSDK: Event: '_http...' recorded to local filestore 02-05 11:11:56.102 15040 15080 I AmazonInsightsSDK: Event: '_Trea...' recorded to local filestore 02-05 11:11:56.125 15040 15080 I AmazonInsightsSDK: Event: '_Trea...' recorded to local filestore 02-05 11:11:56.328 15040 15040 D SandboxResponseHandler: In App Purchasing SDK - Sandbox Mode: handleResponse 02-05 11:11:56.523 202 232 I ActivityManager: Displayed com.companyname.gamename/com.gameengine.MainActivity: +2s25ms 02-05 11:11:56.531 15040 15040 D SandboxResponseHandler: In App Purchasing SDK - Sandbox Mode: Running Runnable for purchaseUpdatesResponse with requestId: f9cc7978-2bc7-4b0b-aa0d-d69410bc0c21 02-05 11:11:56.531 15040 15040 I MF_IAP : onPurchaseUpdatesResponse: requestId (f9cc7978-2bc7-4b0b-aa0d-d69410bc0c21) purchaseUpdatesResponseStatus (SUCCESSFUL) userId (DefaultTestUser) 02-05 11:11:56.727 15040 15040 D com.amazon.identity.auth.device.authorization.api.AmazonAuthorizationManager.PII: AmazonAuthorizationManager:sdkVer=1.0.0 libVer=3.3.0: 02-05 11:11:56.727 15040 15040 I com.amazon.identity.auth.device.authorization.api.AmazonAuthorizationManager: Options bundle is null 02-05 11:11:56.727 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: getAppInfo : packageName=com.companyname.gamename 02-05 11:11:56.727 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: Finding API Key for com.companyname.gamename 02-05 11:11:56.727 15040 15040 I com.amazon.identity.auth.device.utils.ThirdPartyResourceParser: Attempting to parse API Key from assets directory 02-05 11:11:56.727 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: Begin decoding API Key for packageName=com.companyname.gamename 02-05 11:11:56.727 202 232 I WindowManager: DIM BEHIND: Window{41e95888 paused=false} 02-05 11:11:56.742 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: APIKey: 02-05 11:11:56.742 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: num sigs = 1 02-05 11:11:56.742 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: Signature checking.: 02-05 11:11:56.742 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: Fingerpirint checking: 02-05 11:11:56.742 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: scopes has no mapping in json, returning null array 02-05 11:11:56.742 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: perm has no mapping in json, returning null array 02-05 11:11:56.875 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: isAPIKeyValid : packageName=com.companyname.gamename 02-05 11:11:56.875 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: getAppInfo : packageName=com.companyname.gamename 02-05 11:11:56.875 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: Finding API Key for com.companyname.gamename 02-05 11:11:56.875 15040 15040 I com.amazon.identity.auth.device.utils.ThirdPartyResourceParser: Attempting to parse API Key from assets directory 02-05 11:11:56.875 202 232 I WindowManager: DIM BEHIND: Window{41e95888 paused=false} 02-05 11:11:56.883 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: Begin decoding API Key for packageName=com.companyname.gamename 02-05 11:11:56.891 202 232 I WindowManager: DIM BEHIND: Window{41e95888 paused=false} 02-05 11:11:56.898 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: APIKey: 02-05 11:11:56.906 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: num sigs = 1 02-05 11:11:56.906 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: Signature checking.: 02-05 11:11:56.906 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: Fingerpirint checking: 02-05 11:11:56.906 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: scopes has no mapping in json, returning null array 02-05 11:11:56.906 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: perm has no mapping in json, returning null array 02-05 11:11:56.906 15040 15040 I com.amazon.identity.auth.device.authorization.api.AmazonAuthorizationManager: com.companyname.gamename calling getAppId 02-05 11:11:56.906 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: getAppInfo : packageName=com.companyname.gamename 02-05 11:11:56.906 15040 15040 I com.amazon.identity.auth.device.appid.AbstractAppIdentifier: Finding API Key for com.companyname.gamename 02-05 11:11:56.906 15040 15040 I com.amazon.identity.auth.device.utils.ThirdPartyResourceParser: Attempting to parse API Key from assets directory 02-05 11:11:56.906 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: Begin decoding API Key for packageName=com.companyname.gamename 02-05 11:11:56.961 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: APIKey: 02-05 11:11:56.969 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: num sigs = 1 02-05 11:11:56.969 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: Signature checking.: 02-05 11:11:56.977 15040 15040 D com.amazon.identity.auth.device.appid.APIKeyDecoder.PII: Fingerpirint checking: 02-05 11:11:56.977 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: scopes has no mapping in json, returning null array 02-05 11:11:56.977 15040 15040 I com.amazon.identity.auth.device.appid.APIKeyDecoder: perm has no mapping in json, returning null array 02-05 11:11:56.992 15040 15040 D KindleFireIPCProxy: Device appears to be a Kindle Fire. Attempting to connect to Amazon Game Services 02-05 11:11:57.008 15040 15040 D KindleFireIPCProxy: binding result:true 02-05 11:11:57.062 15040 15040 V KindleFireIPCProxy: synchronousBinder:null serviceMessengerClient:android.os.Messenger@42705e88 02-05 11:11:57.070 15040 15040 D KindleFireIPCProxy: Client is bound to service 02-05 11:11:57.070 15040 15040 D KindleFireIPCProxy: Device has compatible version of Amazon Game Services. 02-05 11:11:57.070 15040 15040 D KindleFireIPCProxy: Attempting to Authorize 02-05 11:11:57.266 15040 15040 D KindleFireIPCProxy: Handling authorize callback 02-05 11:11:57.266 15040 15040 D KindleFireIPCProxy: authResult: CANNOT_AUTHORIZE 02-05 11:11:57.266 15040 15040 D KindleFireIPCProxy: Changing Status from:INITIALIZING to: CANNOT_AUTHORIZE 02-05 11:11:58.195 15040 15041 D dalvikvm: GC_CONCURRENT freed 2066K, 18% free 23864K/28999K, paused 2ms+3ms 02-05 11:11:58.375 15040 15137 D GC_NativeKindleFireStateCallHandler: Processing request [backgroundwebview-1] for call type [isKindle] 02-05 11:11:58.375 15040 15137 D GC_NativeKindleFireStateCallHandler: Returning reply [{"value":true}] for request [backgroundwebview-1] 02-05 11:11:58.383 15040 15138 D GC_NativeKindleFireStateCallHandler: Processing request [backgroundwebview-2] for call type [isKindleRegistered] 02-05 11:11:58.383 15040 15138 D KindleFireIPCProxy: Client is bound to service 02-05 11:11:58.383 15040 15138 D KindleFireIPCProxy: Attempting to check is authenticated 02-05 11:11:58.383 15040 15138 D GC_NativeKindleFireStateCallHandler: Returning reply [{"value":true}] for request [backgroundwebview-2] 02-05 11:11:58.383 15040 15139 D GC_NativeKindleFireStateCallHandler: Processing request [backgroundwebview-3] for call type [isGCServiceReady] 02-05 11:11:58.383 15040 15139 D GC_NativeKindleFireStateCallHandler: Returning reply [{"value":false}] for request [backgroundwebview-3] 02-05 11:11:58.391 15040 15140 D GC_NativeKindleFireStateCallHandler: Processing request [backgroundwebview-4] for call type [hasOptedIn] 02-05 11:11:58.391 15040 15140 D GC_NativeKindleFireStateCallHandler: Returning reply [{"value":true}] for request [backgroundwebview-4] 02-05 11:11:58.406 15040 15141 D GC_HttpNetworkClient: Request: GET https://ags-ext.amazon.com/services/featuredetection/getFeaturesUsage?GameId=amzn1.application.fcdc9343557a4ca99c9b635983034b58&locale=en_US&gameId=amzn1.application.fcdc9343557a4ca99c9b635983034b58 02-05 11:11:58.969 15040 15141 D GC_HttpNetworkClient: Result:HTTP/1.1 400 Bad Request 02-05 11:11:58.992 15040 15141 W GC_NetworkCallFactory: Network request ID for failed request: 62c00b1e-8e99-11e3-84cc-617c1e421e17 02-05 11:11:58.992 15040 15141 E GC_NetworkCallFactory: Exception encountered while executing request: com.amazon.ags.AGSServiceException: Bad Request 02-05 11:11:58.992 15040 15141 E GC_NetworkCallFactory: com.amazon.ags.AGSServiceException: Bad Request 02-05 11:11:58.992 15040 15141 E GC_NetworkCallFactory: at com.amazon.ags.html5.comm.NetworkCallFactory.createRequestResult(NetworkCallFactory.java:232) 02-05 11:11:58.992 15040 15141 E GC_NetworkCallFactory: at com.amazon.ags.html5.comm.NetworkCallFactory.handleServiceRequest(NetworkCallFactory.java:149) 02-05 11:11:58.992 15040 15141 E GC_NetworkCallFactory: at com.amazon.ags.html5.comm.NetworkCallFactory.handleMessage(NetworkCallFactory.java:114) 02-05 11:11:58.992 15040 15141 E GC_NetworkCallFactory: at com.amazon.ags.html5.javascript.CallHandlerBase.handleMessage(CallHandlerBase.java:61) 02-05 11:11:58.992 15040 15141 E GC_NetworkCallFactory: at com.amazon.ags.html5.javascript.domain.JavascriptInterface$8.run(JavascriptInterface.java:235) 02-05 11:11:58.992 15040 15141 E GC_NetworkCallFactory: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076) 02-05 11:11:58.992 15040 15141 E GC_NetworkCallFactory: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569) 02-05 11:11:58.992 15040 15141 E GC_NetworkCallFactory: at java.lang.Thread.run(Thread.java:856) 02-05 11:11:59.000 15040 15080 I AmazonInsightsSDK: Event: 'GameC...' recorded to local filestore 02-05 11:12:03.359 15040 15040 I AGSJniHandler: Initializing Native Handlers 02-05 11:12:03.375 15040 15080 I AmazonInsightsSDK: Event: 'GameC...' recorded to local filestore 02-05 11:12:03.375 15040 15165 D GC_Whispersync: Starting write to file system 02-05 11:12:03.375 15040 15164 D GC_NativeKindleFireStateCallHandler: Processing request [backgroundwebview-13] for call type [isKindle] 02-05 11:12:03.375 15040 15164 D GC_NativeKindleFireStateCallHandler: Returning reply [{"value":true}] for request [backgroundwebview-13] 02-05 11:12:03.383 15040 15165 V GC_Whispersync: GameDataMap - Deep copy of GameDataMap with name: null 02-05 11:12:03.383 15040 15165 V GC_Whispersync: GameDataMap copy took 0 msec. 02-05 11:12:03.383 15040 15166 D GC_NativeKindleFireStateCallHandler: Processing request [backgroundwebview-14] for call type [isKindleRegistered] 02-05 11:12:03.383 15040 15165 V GC_Whispersync: Writing game data to disk: [{"gameData":{}}] 02-05 11:12:03.383 15040 15166 D KindleFireIPCProxy: Client is bound to service 02-05 11:12:03.383 15040 15166 D KindleFireIPCProxy: Attempting to check is authenticated 02-05 11:12:03.383 15040 15165 D GC_Whispersync: Completed write of 25 bytes to file system 02-05 11:12:03.383 15040 15165 D GC_Whispersync: posting event: DISK_WRITE_COMPLETE 02-05 11:12:03.383 15040 15166 D GC_NativeKindleFireStateCallHandler: Returning reply [{"value":true}] for request [backgroundwebview-14] 02-05 11:12:03.391 15040 15167 D GC_NativeKindleFireStateCallHandler: Processing request [backgroundwebview-15] for call type [isGCServiceReady] 02-05 11:12:03.391 15040 15167 D GC_NativeKindleFireStateCallHandler: Returning reply [{"value":false}] for request [backgroundwebview-15] 02-05 11:12:03.391 15040 15168 D GC_Whispersync: Never synced from cloud. Attempting initial download and merge. 02-05 11:12:03.391 15040 15168 D GC_Whispersync: Checking whether Whispersync is enabled 02-05 11:12:03.445 15040 15169 D GC_NativeKindleFireStateCallHandler: Processing request [backgroundwebview-16] for call type [hasOptedIn] 02-05 11:12:03.445 15040 15169 D GC_NativeKindleFireStateCallHandler: Returning reply [{"value":true}] for request [backgroundwebview-16] 02-05 11:12:03.570 15040 15040 I AmazonInsightsSDK: Session Resume Failed: Session is already running. 02-05 11:12:03.641 15040 15040 D GC_ClickableToastImpl: Entering addToWindow... 02-05 11:12:03.680 15040 15178 D GC_NativeKindleFireStateCallHandler: Processing request [backgroundwebview-21] for call type [isKindle] 02-05 11:12:03.680 15040 15178 D GC_NativeKindleFireStateCallHandler: Returning reply [{"value":true}] for request [backgroundwebview-21] 02-05 11:12:03.750 15040 15080 I AmazonInsightsSDK: Event: 'PageV...' recorded to local filestore 02-05 11:12:03.789 15040 15182 D GC_NativeKindleFireStateCallHandler: Processing request [backgroundwebview-25] for call type [isWhispersyncEnabled] 02-05 11:12:03.797 15040 15182 D KindleFireIPCProxy: Checking isWhispersyncEnabled: true 02-05 11:12:03.797 15040 15182 D GC_NativeKindleFireStateCallHandler: Returning reply [{"value":true}] for request [backgroundwebview-25] 02-05 11:12:03.844 15040 15040 D GC_Whispersync: Whispersync is DISABLED 02-05 11:12:03.852 15040 15168 D GC_Whispersync: Cannot sync with cloud because Whispersync is disabled 02-05 11:12:03.852 15040 15168 D GC_Whispersync: posting event: DISABLED

Amazon GameCircle App version needs to be on version 2.6.5 at a minimum to support authentication. We have a new, free software update available for your Kindle Fire HD 8.9". This update automatically downloads and installs on your Kindle Fire HD 8.9" when connected wirelessly; however, you can also manually download the software and transfer the update to your device via USB cable. http://www.amazon.com/gp/help/customer/display.html/ref=hp_left_cn?ie=UTF8&nodeId=201075600