question

Of the two games of ours currently implementing GameCircle, they successfully display the GameCenter overlay on non-kindle devices, and correctly save data using WhisperSync. However, despite the API returning success upon leaderboard score submission, the scores never actually show up in the dev console nor are they visible to other players. On Kindle devices the "This game uses GameCircle" popup, but the sign-in overlay asks for a Country of residence and then disappears with no further feedback. WhisperSync does not work. I have quadruple checked the package names, cert signatures, and api keys. I do notice the following error in the device log our test Kindle Fire HD: 02-25 08:03:01.170: W/GC_NetworkCallFactory(7198): Network request ID for failed request: 6814df27-449e-4137-acd9-debc649bfe38 02-25 08:03:01.170: E/GC_NetworkCallFactory(7198): Exception encountered while executing request: com.amazon.ags.AGSServiceException: Internal Server Error 02-25 08:03:01.170: E/GC_NetworkCallFactory(7198): com.amazon.ags.AGSServiceException: Internal Server Error 02-25 08:03:01.170: E/GC_NetworkCallFactory(7198): at com.amazon.ags.html5.comm.NetworkCallFactory.createRequestResult(NetworkCallFactory.java:232) 02-25 08:03:01.170: E/GC_NetworkCallFactory(7198): at com.amazon.ags.html5.comm.NetworkCallFactory.handleServiceRequest(NetworkCallFactory.java:149) 02-25 08:03:01.170: E/GC_NetworkCallFactory(7198): at com.amazon.ags.html5.comm.NetworkCallFactory.handleMessage(NetworkCallFactory.java:114) 02-25 08:03:01.170: E/GC_NetworkCallFactory(7198): at com.amazon.ags.html5.javascript.CallHandlerBase.handleMessage(CallHandlerBase.java:61) 02-25 08:03:01.170: E/GC_NetworkCallFactory(7198): at com.amazon.ags.html5.javascript.domain.JavascriptInterface$8.run(JavascriptInterface.java:235) 02-25 08:03:01.170: E/GC_NetworkCallFactory(7198): at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076) 02-25 08:03:01.170: E/GC_NetworkCallFactory(7198): at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569) 02-25 08:03:01.170: E/GC_NetworkCallFactory(7198): at java.lang.Thread.run(Thread.java:856)