question

SeriousTommy asked Nov 15, '13

welcome toast at game start not showing icons for supported features

Hi, We upgraded our Unity GameCircle plugin from 2.1 to 2.2 and it seems to have lost the achievement and leaderboard icons on the welcome toast that you see when the game starts. The leaderboard and achievements still work in the game though despite the icons not showing up in the welcome toast. We double checked everything that we can think of but since there's no code changes from our side from 2.1 to 2.2 I'm not really sure what could be causing it. I normally wouldn't mind for something minor like this but we failed our "developer select" verification because the supported GameCircle features are not showing up in the welcome toast. Anyone encountered the same issue? Is downgrading back to 2.1 a solution? Thanks, Tommy

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Sujoy@Amazon answered Nov 18, '13

Hi Tommy, Thank you for writing to us. We have forwarded this case to the appropriate team. I will let you know after I hear from them. Thanks for your patience.

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Bipin@Amazon answered Nov 20, '13

GameCircle will now auto detect the use of features based on traffic. After your game goes live, if your game gets enough traffic, we will begin showing the features in the pop-up. So when the game initializes the user is shown with correct features in the popup rather than all the features, even though not used in the game.

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SeriousTommy answered Nov 20, '13

Thanks for the clarification. However it seems like the team at Amazon that does "developer select" certification doesn't know about this then since they failed us for this. How do I make them know that this is the case and it's not displaying the icons because our game hasn't received enough traffic? (incidentally that's why we wanted to get on "developer select" just so we can get more traffic!)

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Sujoy@Amazon answered Nov 25, '13

Hi, We are sorry for the inconvenience. We will share the information with the respective team.

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yapdev answered Jan 23, '15

Hi, I have the opposite situation in Android project. Welcome toast is showing icon for Achievements and WhisperSync features. But in game is using Achievements feature and isn't using WhisperSync. How to remove WhisperSync icon from toast? Thanks.

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