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Kajuna avatar image
Kajuna asked

GameCircle failing intermittently on BlackBerry devices (Android App)

Hello, I'm using GameCircle on an Android game that I have also published on BlackBerry's AppWorld. On BlackBerry devices, GameCircle initialises some times, some other times it doesn't. This is not a rule, but usually it works when I turn my Internet connection off. I've been scrutinising the Logcat, but I am not sure I found anything relevant. AmazonGamesCallback returns "onServiceNotReady" once, and then nothing, no matter how many times y try initialising again. This is the only related error I can see in the Logcat: E/dalvikvm(11165856): Could not find class 'com.amazon.ags.client.LifecycleCallbacks', referenced from method com.amazon.ags.api.AmazonGamesClient.initialize_internal But I am also seeing things that look suspicious, like: I/com.amazon.identity.auth.device.authorization.api.AmazonAuthorizationManager(13414427): Options bundle is null I/com.amazon.identity.auth.device.appid.APIKeyDecoder(13414427): scopes has no mapping in json, returning null array I/com.amazon.identity.auth.device.appid.APIKeyDecoder(13414427): perm has no mapping in json, returning null array Any idea where I should look to isolate the problem?
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Kajuna avatar image
Kajuna answered
I forgot. This does not happen on actual Android devices, as far as my tests go.
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Kajuna avatar image
Kajuna answered
Hello? Support team?
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DougM@Amazon avatar image
DougM@Amazon answered
Hello Kajuna, Thank you for pointing that issue out to us. We have escalated it to the appropriate internal team for consideration for a future release. Please follow our 'What's new in GameCircle' page at : https://developer.amazon.com/public/apis/engage/gamecircle/docs/whats-new-with-gamecircle To see when the issue is resolved at a future date.
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