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Keith avatar image
Keith asked

App Not Available for Download on New Kindle Fires

I have had people report that my app is not available on the new kindle fires. "Sorry, this app is currently not compatible to run on your device. App is not available for download." Is there anywhere I can look to figure out why my app is unavailable for download?
amazon appstore
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1 Answer

Samuel@Amazon avatar image
Samuel@Amazon answered
Hi Keith, We need to look into your app details to check why it is not compatible with KF devices. To keep your app details privacy can you please submit a contact us( https://developer.amazon.com/help/contactus.html) so that one of our support staff members will look into this. Thank you.
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