question

John Adams asked Nov 9, '15

News?

It's been weeks since the last update from Amazon regarding merch. I'm looking for some new information/updates regarding the delays and shipping times, updates, changes, etc. I already know that "Amazon is working diligently to increase production, etc." I am requesting some updated information as to where Amazon stands with this issue as well as all the requests "we" (the forum users) have made regarding features and stuff such as the ability to delete our own shirts, pink shirts, sizes, etc. Any information would be greatly appreciated by some if not all of us. TIA

merch by amazon

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Leia@Amazon answered Nov 10, '15

Thanks for your feedback on keeping updated with the roadmap. We will continue to post updates on the dashboard and FAQ once we have finalized any new program improvements, and I'll also post announcements here in the forums once anything is official.

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LJ answered Nov 12, '15

I agree - would love to know what's happening. Also I'm waiting impatiently to move up to the next tier. It's been 5 days and nothing. I've met the requirement but no moving up.

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LJ answered Nov 24, '15

I think they may have just forgotten about us. No word at all on here or on email. :(

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dizi23 answered Nov 24, '15

Not a good business ethic.

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Leia@Amazon answered Nov 27, '15

New update on the dashboard: Due to high demand, Merch by Amazon will not be upgrading content creator tiers until early January. We apologize for the inconvenience. Thank you for your understanding and support of the program

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Leia@Amazon answered Dec 11, '15

[b]Update December 11th, 2015:[/b] Users can now delete shirts they no longer wish to sell under the "Manage" tab. Any shirts you delete will be subtracted from your total live t-shirt count in your tier once the deletion process completes. Please note, this can take several hours to process. For more information, please see the update on our FAQ: https://merch.amazon.com/resource/201846470#productiondeletion

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