December earnings update?

Question

Answer 1 · 2016-01-12T20:25:59Z

justin answered Jan 12, '16

Hi Cioclod, Thanks for reaching out to us! We work to have the previous month's earnings posted within the first few weeks of the following month. This date can sometimes move forward or backward by a few days depending on numerous situations, so we appreciate you patience in any delays! Amazon Customer, if you're looking at the sales numbers on the dashboard, this is due to that sales banner only displaying sales over the last 7 days. To see a broader range, please select the Analyze tab at the top, and choose the desired dates in the Product tab. Thanks! Justin

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Answer 2 · 2016-01-12T20:14:44Z

WS 33 answered Jan 12, '16

Im actually having a problem. Im new to Merch, but I sold three t shirts. Then the sales numbers at top disappeared. I confirmed with at least one customer ; that he got his t shirt. But the royalties for that shirt is missing ? I dont understand how i can get sales, but there be no royalties from the shirt ? or any total to date shown anywhere ?

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Answer 3 · 2016-01-12T20:37:45Z

Cioclod answered Jan 12, '16

Thanks a lot for the clarificarion, Justin!

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