No earnings update for January.

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Cioclod asked Feb 20, '16

No earnings update for January.

Did anyone get their earnings for January in their dashboard? It's usually on the 10-15th of the month, but now it's 20th and no update.

merch by amazon

10 |5000

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Answer 1 · 2016-02-20T05:35:53Z

Amazon Customer answered Feb 20, '16

Haven't seen it yet either. Just holding tight. I'm sure it'll show up soon

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Answer 2 · 2016-02-22T10:06:33Z

Brig answered Feb 22, '16

Yep, same here. I've also noticed that amazon are pretty slow with everything related to the merch. For example I've designs that were submitted 5 days ago and are still processing. I guess they are working on some big update with new features that will help us(or I hope so). Also I'm wondering if that delay on the January earnings will affect the payment dates..

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Answer 3 · 2016-02-23T15:13:02Z

John Adams answered Feb 23, '16

The month ends in 4 days and only 3 of those is business days. I hope they let us know something soon.

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Answer 4 · 2016-02-23T16:39:53Z

James Shaker answered Feb 23, '16

Very strange that they haven't at least said something, usually they are on point every month like google. Them not saying anything makes me believe that it's still on schedule

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Answer 5 · 2016-02-23T18:20:16Z

Tony@Amazon answered Feb 23, '16

Hello Everyone, Thank you all for posting in the forums. We have escalated this issue to the Merch reporting team. We hope to have the reports posted shortly. We will post an update as soon as we have more information on this issue.

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Answer 6 · 2016-02-23T18:53:38Z

Cioclod answered Feb 23, '16

Thanks for the update, Tony! Will this delay also influence payments?

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Answer 7 · 2016-02-24T01:36:24Z

Finn answered Feb 24, '16

I'm hoping and assuming we will still get paid by the 1st of March and not a week later? Regardless if we received our payout statement on time.

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Answer 8 · 2016-02-25T02:38:53Z

John123 answered Feb 25, '16

Haven't seen it yet either. Anybody get e-mail recently?

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Answer 9 · 2016-02-25T14:26:19Z

James Shaker answered Feb 25, '16

yea i got an email today saying payment has been sent

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Answer 10 · 2016-02-25T15:00:04Z

Carrie H. answered Feb 25, '16

Are you Jan earnings showing in your merch account as well?

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