question

zawasp avatar image
zawasp asked

onAdExpanded not called!

Hello, I've extended DefaultAdListener (also tried implementing the AdListener interface directly). It seems onAdExpanded is never called when clicking on ad and the ad expands. According to docs: "After a user clicks on a rich media ad and after the rich media ad expands, this callback is called. This callback can be used to do things like pause your app or suspend audio when an ad has expanded." This prevents correctly reporting clicks to mediation networks - which generates 0% CTR for Amazon Ads. Please fix this urgently - it's not a feature request, it's a serious BUG. Also, how can an app marked as test (using AdRegistration.enableTesting(true);) return no results? How can we test how an ad would look like before publishing an app? Thank you.
mobile ads
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1 Answer

Sujoy@Amazon avatar image
Sujoy@Amazon answered
Hi Zawasp, We currently do not expose functionality to receive an "on click" type of event. We might consider this for future releases. Expand and collapse refer to ads that expand and collapse, typically with a rich media, or an MRAID, ad. For regular image banner ads, those do not use the expand and collapse handlers. The CTR report that comes in your Mobile Ads record in your account in Developer console is the correct one you can reply on it. You can only test ad by enableTesting to true before publishing. Thanks.
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