question

We have more than ten users all crash on 5.6.2 version. All devices are rooted. Please see the logs. We don't have any of these issues before upgrading the SDK. Please Help. Crash 1: Fatal Exception: java.lang.NullPointerException com.amazon.device.ads.AdLayout$AdLayoutAdControlCallback.onAdFailed (SourceFile:1313) com.amazon.device.ads.AdController$5.run (SourceFile:1406) android.os.Handler.handleCallback (Handler.java:733) android.os.Handler.dispatchMessage (Handler.java:95) android.os.Looper.loop (Looper.java:146) android.app.ActivityThread.main (ActivityThread.java:5635) java.lang.reflect.Method.invokeNative (Method.java) java.lang.reflect.Method.invoke (Method.java:515) com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run (ZygoteInit.java:1291) com.android.internal.os.ZygoteInit.main (ZygoteInit.java:1107) de.robv.android.xposed.XposedBridge.main (XposedBridge.java:132) dalvik.system.NativeStart.main (NativeStart.java) Crash 2: Fatal Exception: java.lang.NullPointerException Attempt to invoke virtual method 'void com.amazon.device.ads.az.a( com.amazon.device.ads.ae, com.amazon.device.ads.bi)' on a null object reference raw com.amazon.device.ads.AdLayout$AdLayoutAdControlCallback.notifyAdShowing (SourceFile:1302) com.amazon.device.ads.AdLayout$AdLayoutAdControlCallback.onAdRendered (SourceFile:1291) com.amazon.device.ads.AdController$7.run (SourceFile:1439) android.os.Handler.handleCallback (Handler.java:739) android.os.Handler.dispatchMessage (Handler.java:95) android.os.Looper.loop (Looper.java:135) android.app.ActivityThread.main (ActivityThread.java:5292) java.lang.reflect.Method.invoke (Method.java) java.lang.reflect.Method.invoke (Method.java:372) com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run (ZygoteInit.java:904) com.android.internal.os.ZygoteInit.main (ZygoteInit.java:699) de.robv.android.xposed.XposedBridge.main (XposedBridge.java:115)