question

woposh avatar image
woposh asked

Ad is clickable on Phone but not Kindle Fire

I've gotten the ad's to show up on my test phone (Galaxy S) and my Kindle Fire but only the Galaxy S ad's are clickable. Anybody have a similar problem? They both use the same code and are auto-sized to the top of the screen (and I'm using the lastest SDK.)
mobile ads
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

woposh avatar image
woposh answered
Btw, I'm using a first gen Kindle Fire if that makes any difference.
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Sujoy@Amazon avatar image
Sujoy@Amazon answered
Hi Woposh, We are not able to reproduce the problem in Kindle Fire 1st Gen. Couple of followup questions. 1. Are you running SimpleAdSample that comes with Ad sdk? 2. Are you using sample application key ("sample-app-v1_pub-2")? 3. Do you have these set in the code? AdRegistration.enableLogging(true); AdRegistration.enableTesting(true); 4. if logging is enabled, can you see anything in the logcat while the ad is clicked?
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.