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Lily Sullivan avatar image
Lily Sullivan asked

Register Error

Did anyone else get register error? I own the original kindle and have no problem registering. For some reason, this kindle hdx doesn't let me register. Really frustrated now.
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3 Answers

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Sujoy@Amazon answered
Hi Lily, You should report this problem here : https://www.amazon.com/gp/help/customer/contact-us/ref=?ie=UTF8&initialIssue=asin-order&nodeId=201303400
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JoelHanson answered
I got the registration error on my HDX as well, it seems Amazon is shipping these out, but not marking them as fulfilled and therefore the unit doesn't think it's been sold according to the Amazon rep I dealt with.
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Sujoy@Amazon answered
Hi Joel, Thank you for letting us know about this. Please contact Amazon support for unlocking the device. One developer has posted that he did the same and got the rid of the issue. https://forums.developer.amazon.com/forums/thread.jspa?threadID=1903&messageID=6794#6794
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