question

harish529 avatar image
harish529 asked

InterstitialAdSample(558): Ad failed to load. Code: INTERNAL_ERROR, Message

Hi, I am trying to run the ad sample with my application key. I am getting below exception [b]W/InterstitialAdSample(558): Ad failed to load. Code: INTERNAL_ERROR, Message: Server Message: DISABLED_APP[/b] My App Key is : 81242cda15944d5e9cd704893605a47c
mobile ads
10 |5000

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ross-07 avatar image
ross-07 answered
Hi, That has working 15 days and after the same error
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Ross@Amazon avatar image
Ross@Amazon answered
Mobile ads have been disabled because you have not yet filled out your tax identity: https://developer.amazon.com/taxinterview.html. Once it is complete and validated mobile ads should be available to you. Mobile ads will not be enabled immediately following completion because your information must be verified.
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.