question

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miloapps asked

Inaccurate Ad Performance Reports

I've been using Amazon Mobile Ads for the last month or so and whilst the ad performance reports are not as real-time as I'd like they usually only run a few hours behind and are accurate. However, reports for yesterday seem to be incorrect, this is the first time I've experienced this. Requests are roughly half what they usually are and earnings have also obviously suffered because of this. Is this a reporting issue or could something else be to blame? As I've not had much experience using Amazon mobile ads I thought I'd ask here before bothering support! Thanks
mobile ads
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Chris avatar image
Chris answered
I contacted support about this, and they said that their analytics were backed up. It looks correct now.
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miloapps answered
Thanks for confirming, they do indeed look to have caught up now.
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