question

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ad-men asked

Amazon Interstitials Intermittently Fails to Load

Sometimes the ads load fine and other times they don't. This is the only thing I see in my log that I believe could possibly be causing this issue: 11-19 22:42:00.265: I/chromium(17447): [INFO:CONSOLE(237)] "The key "target-densitydpi" is not supported.", source: http://amazon-adsystem.amazon.com/ (237) Any thoughts?
mobile ads
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ad-men avatar image
ad-men answered
Something that may help someone more familiar with this matter: This shows up in the log for normal ads as well as ads that supposedly "load" and "show" but have nothing truly pop-up MRAIDAdSDKEventListener(28576): RENDERED However, only the ads that are truly working show the line below: MRAIDAdSDKEventListener(28576): VISIBLE Any help would be appreciated.
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Ross@Amazon answered
Enable logging and send us the logcat for further investigation. Information about debugging can be found here: https://developer.amazon.com/public/apis/earn/mobile-ads/docs/testing-your-app#Debugging Logs can posted to this thread or emailed directly: https://developer.amazon.com/public/support/contact/contact-us
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