question

Martin Finch avatar image
Martin Finch asked

Big drop in downloads on June 21st and 22nd. anyone else seeing this?

Hi all. I think there's a delay in the reporting tab as I can only see 4 downloads yesterday compared to a few thousand usually. The other analytics sites show I'm getting downloads and I can still see our games listed on the app store when I browse so I'm assuming it's a delay in reporting. Is anyone else having the same problem? Thanks all Martin
amazon appstore
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

A. E. B.-H avatar image
A. E. B.-H answered
Yes, thanks for the comment. I'm seeing the same issue. Numbers down 75 percent on the 21st. No sales on the 22nd.
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Victor Goh avatar image
Victor Goh answered
I am seeing this issue too. Hope it clears up soon.
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Martin Finch avatar image
Martin Finch answered
Thanks for the reply guys. As always I'm glad its not just me :) So likely to just be a reporting issue.
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Mark1963 avatar image
Mark1963 answered
Yes, I can confirm that I am having the exact issue. Amazon's reporting has always been extremely good, I'm sure this is just a weekend glitch and they will get it fixed pretty fast.
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

A. Cummings avatar image
A. Cummings answered
I'm down to all zero here just to confirm you are not alone too. I did send in a mail to support about it earlier as all week my graphs have not been matching the sales numbers until much later in the day too. Seems to have started about a week ago for me until today, nowt!
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

A. E. B.-H avatar image
A. E. B.-H answered
99 Percent of the time I appreciate Amazon and their service, but I can't figure out why they can't let us know when there is an issue like this.
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

jeremy avatar image
jeremy answered
today i have no downloads what so ever. Is this just me?
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

md9261 avatar image
md9261 answered
Drop off 6/21, no sales 6/22 or today. E-mailed support yesterday, no response yet.
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

jeremy avatar image
jeremy answered
This sucks
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

alex cuff avatar image
alex cuff answered
also seen drop on 22nd with 0 paid or free downloads
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.