question

stefanpfohl avatar image
stefanpfohl asked

IAP works fine with SDK-Tester but fails in live mode

Hi, I build an app with IAP. Testing with the SDK everything works fine. So, I submitted the app and Amazon put it in the Store but now in leve mode, I get the following message, when I purchase an in-app item: "An error occurred while processing your purchase." I checked all metadata and submitted all items in developer portal again. Now, all items are (again) in live mode but the message occurs. I´m really confused. Any ideas?
iap
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1 Answer

Dixith@Amazon avatar image
Dixith@Amazon answered
Thank you for your post. Please raise a contact-us( https://developer.amazon.com/help/contactus.html) with your app details. Then one of our support engineer will assist you further.
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