question

stevenb27 avatar image
stevenb27 asked

IAP works fine in test but apparently not when submitted?

The SDK Tester works fine on multiple android devices (none of which that they're testing with unfortunately) and the purchases ran smoothly, but according to my app submission it failed on all of these devices when sent in: 4.2.X/Samsung Kindle Fire (1st Gen). Kindle Fire (2nd Gen). Kindle Fire HD 7 (2nd Gen). Fire HD 8.9 Wifi (2nd Gen). Fire HD 8.9 WAN (2nd Gen). Kindle Fire HD 7 (3rd Gen). Fire HDX 7 WAN (3rd Gen). Fire HDX 7 WiFi (3rd Gen). Fire HDX 8.9 WAN (3rd Gen). Fire HDX 8.9 WiFi (3rd Gen). I tested again after rejection and all seems well. What's going on here? Similar case with no posted solution: https://forums.developer.amazon.com/forums/thread.jspa?messageID=7280ᱰ Message was edited by: stevenb27
iap
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1 Answer

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Sujoy@Amazon answered
Hi, We have already received the ContactUs case you created on December 1. We have forwarded it to the concerned team for further investigation. We will get back to you through ContactUs since it's an issue specific to your app. Thank you for writing to us.
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