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Blossom avatar image
Blossom asked

Amazon Payment Failure : Name, Name(), OFA NUMBER: 12345678

Hello, I received the following email on August 26 from ap-amazondigital-de@amazon.com - Subject - Amazon Payment Failure : Name, Name(), OFA NUMBER: 12345678 Valued Digital Supplier, Amazon has tried to make an electronic payment to your bank account for royalties related to your Amazon Appstore account. However, the payment was rejected due to invalid banking information. Please update your bank information by logging in to your account at https://developer.amazon.com/welcome.html. Kind Regards, Amazon Accounts Payable Has anyone else received these? I have not changed my payment banking information. I have been paid by electronic wire transfer (I am in the UK) since September 2012 and this is the first time there has been a payment failure. I still received the payment emails from Amazon Accounts Payable with the subject - Remittance Advice - NAME, NAME() Payment# 1234567 Thanks Alex Dancing Cat Development
amazon appstore
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Alister avatar image
Alister answered
This is a personal matter so go to the contact us section and send your problem to amazon.
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Sujoy@Amazon avatar image
Sujoy@Amazon answered
Hi Blossom, We have received ContactUs and as it's specific to your account, we would reply there. Thanks.
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Blossom avatar image
Blossom answered
Yes, I know it is a personal matter but I am just checking if any other developers have had this issue recently.
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