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AGSClientException issue at launch of App

We have GameCircle Achievements integrated into our apps and have recently upgraded to GameCircle version 2.4.2. Each time we start one of our Apps, we see the exception below though it would appear that the GameCircle functionality is working OK. I have checked the manifest setting many times and all appears OK to me, relevant lines also below. Any help much appreciated. 11-06 16:23:16.453: E/GC_NetworkCallFactory(14400): Exception encountered while executing request: com.amazon.ags.AGSClientException: Network request requires authentication 11-06 16:23:16.453: E/GC_NetworkCallFactory(14400): com.amazon.ags.AGSClientException: Network request requires authentication 11-06 16:23:16.453: E/GC_NetworkCallFactory(14400): at com.amazon.ags.html5.comm.HttpNetworkClient.addLWATokenHeader(SourceFile:165) 11-06 16:23:16.453: E/GC_NetworkCallFactory(14400): at com.amazon.ags.html5.comm.HttpNetworkClient.addAuthenticationHeaders(SourceFile:155) 11-06 16:23:16.453: E/GC_NetworkCallFactory(14400): at com.amazon.ags.html5.comm.HttpNetworkClient.execute(SourceFile:89) 11-06 16:23:16.453: E/GC_NetworkCallFactory(14400): at com.amazon.ags.html5.comm.NetworkCallFactory.handleServiceRequest(SourceFile:152) 11-06 16:23:16.453: E/GC_NetworkCallFactory(14400): at com.amazon.ags.html5.comm.NetworkCallFactory.handleMessage(SourceFile:114) 11-06 16:23:16.453: E/GC_NetworkCallFactory(14400): at com.amazon.ags.html5.javascript.CallHandlerBase.handleMessage(SourceFile:61) 11-06 16:23:16.453: E/GC_NetworkCallFactory(14400): at com.amazon.ags.html5.javascript.domain.JavascriptInterface$8.run(SourceFile:254) 11-06 16:23:16.453: E/GC_NetworkCallFactory(14400): at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1080) 11-06 16:23:16.453: E/GC_NetworkCallFactory(14400): at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:573) 11-06 16:23:16.453: E/GC_NetworkCallFactory(14400): at java.lang.Thread.run(Thread.java:856)
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2 Answers

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Sujoy@Amazon answered
In order to troubleshoot the issue, we would need more information. Could you please provide the following information through ContactUs ( https://developer.amazon.com/help/contactus.html ) ? 1. Full logcat after you initialize the GameCircle SDK. 2. The name of the app is in question. 3. The GameCircle configuration name.
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Ta-Dah Apps answered
Sujoy, How do you want the Logcat presenting as it is too long to paste into the form? Regards Roy
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