question

Gavin Barrett avatar image
Gavin Barrett asked

IAPs already purchased not working in Kindle Freetime

We are receiving complaints from customers using Kindle Freetime that products they have previously purchased via IAP are no longer working. Can you please advise if this is a known issue, and if so what we can do to address the problem for our customers? Thanks.
iap
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1 Answer

WangChao@Amazon avatar image
WangChao@Amazon answered
Hello, In Freetime, only IAP subscription/entitlement (or non-consumable IAP item) will be shared along within the app in different profiles. To retrieve all purchase transactions by a user, please use PurchasingService.getPurchaseUpdates() and its listener function. Detailed information could be found at https://developer.amazon.com/public/apis/earn/in-app-purchasing/docs-v2/implementing-iap-2.0. Thanks.
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