question

maport asked Aug 17, '13

Rendering issues with runtime

Hi, My live app ( http://www.amazon.co.uk/codesimple-Persuasion/dp/B00EGS2UTG/) exhibits some odd rendering issues (at least on a LG Nexus 4 phone) which don't appear when running either in the Amazon Web App Tester or directly under the stock browser (at http://persuasiongame.codesimple.net/persuasion/) . When played via the Amazon appstore, as soon as anything is moved on a level, the canvas appears to get duplicated on the left side of the screen where there should be an empty border. Are there any differences between the Amazon Web App Tester and the live appstore runtime which might cause this to occur? Thanks, Mike.

iap

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Sujoy@Amazon answered Aug 21, '13

Hi Maport, I have played through your app in Nexus 7 and all Kindle Fires but unable to reproduce the issue. I am going to send a mail from mi official id. Can you please send us the screen shots in the reply?

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Sujoy@Amazon answered Aug 22, '13

Hi Maport, I received your mail. Thanks. Does this issue happen in other devices than Nexus 4?

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Sujoy@Amazon answered Aug 22, '13

Hi Maport, I have forwarded the issue to the concerned team. I will update you after getting response from them.

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Sujoy@Amazon answered Aug 23, '13

We were not able to reproduce the problem on the similar device. Did you see this problem to occur in any other devices?

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maport answered Aug 29, '13

I haven't witnessed the issue on any other devices but I have now seen it occur using another app launcher that also open the web app in a full screen browser on the device. It is odd though that it doesn't occur when running in the Amazon Web App Tester so it would be useful to know how the runtime in that differs from the runtime used for launching live apps.

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Sujoy@Amazon answered Aug 29, '13

Hi Maport, What do you mean "another app launcher"? The problem is the issue is only visible in a single device that you have. We do not have LG Nexus 4 phone to test your app.

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