question

MSP MAIN (AMS) avatar image
MSP MAIN (AMS) asked

ReceiptId vs Order Number from Email

Hi, How can we map a customer that has an email with an Amazon Kindle purchase order number with the purchase data we have on our servers? There is a receiptid but can that be used to get the order id the customer will see in his email? When a customer contacts us with a purchase issue we need to be able to easily look up his purchase in our system, but how do we match his order number to the data we got when we handled the purchase on our servers? Thanks.
iap
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Nick Gardner avatar image
Nick Gardner answered
Hi, The two are not linked, and there is no capability to get the order ID from the receipt ID that is in the IAP transaction. -Nick
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Fernando Guevara avatar image
Fernando Guevara answered
So, how do you reconcile the receipt to the web?
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Nick Gardner avatar image
Nick Gardner answered
Hi, The SDK is not designed such that the customer facing order ID can be reconciled by the developer to the receiptID for that transaction. -Nick
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.