question

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vrs123 asked

Side Panel Example

Hello When i follow the step of Side Panel which is describe in the link https://developer.amazon.com/public/solutions/devices/fire-phone/docs/using-the-api-simulator-tool that time it will show me error unable to resume activity and activity not found exception at com.amazon.sdk.support.AmazonSupportActivityPrototype.startMainActivity(AmazonSupportActivityPrototype.java:105) at com.amazon.sdk.support.AmazonSupportActivityPrototype.initSdk(AmazonSupportActivityPrototype.java:94) at com.amazon.sdk.support.AmazonSupportActivityPrototype.onResume(AmazonSupportActivityPrototype.java:64)
fire phone
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Kevin@Amazon avatar image
Kevin@Amazon answered
Hi Vrs123, You have not indicated if you are trying this on a standard AVD or an actual device. Assuming you are most likely using a test device make sure you are running Android API level 17, 18, or 19. Now check the following 3 things: Check that you have replaced the tag with an tag within the body of the tag. Make sure you have copied the add-ons/addon-fire_phone_sdk_addon-amazon-17/tools/api_simulator/AmazonSupport.jar to the libs folder of your app's source tree and added it to you projects build path. Also, be sure to install the sdk/add-ons/addon-new_device_sdk_addon-amazon-17/tools/emulator/AmazonPlatform.apk on your Android device that you are using for testing.
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vrs123 avatar image
vrs123 answered
Hi Kevin, we can follow all these step but then also we can get the error in SidePanel Example.... please help me...
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Kevin@Amazon avatar image
Kevin@Amazon answered
Hi Vrs123, I think we can help you best at this point if you just open a 'Contact Us' case with the following: 1) An exact description of exactly what error you are seeing and the steps you have taken to get there 2) What Environment are you using (Eclipse, AS, etc) 3) What device are you trying to run this sample on? API Level etc. 4) Please include a complete stacktrace We don't have enough to go on here, and we can help you better by opening a case: https://developer.amazon.com/public/support/contact/contact-us
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