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ontheroad avatar image
ontheroad asked

Screenshots not showing up on Amazon.com

Our app is approved and live on Amazon.com, however the only pictures that appear in the listing are the icon and the promotional image. No screenshots. Is this a common issue? Our screenshots look fine in the developer console.
fire tabletsubmission testing distribution
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1 Answer

Samuel@Amazon avatar image
Samuel@Amazon answered
Hi, we need to ask few app details and need to look in to further details related to your app. Can you please submit a contact us( https://developer.amazon.com/help/contactus.html) to Amazon Support Team. One of our support engineers will assist you in resolving this. Thank you.
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