question

dandcgannett avatar image
dandcgannett asked

In app purchase approved but not live...stuck for 2 days in this state

We have an in app purchase that is approved but not live. How do we get it to be live?
fire tabletsubmission testing distribution
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

DD214 avatar image
DD214 answered
I am having the same problem, but with a new app. It was approved more than 24 hours ago yet is still not showing up. The worst part about it is that it is a seasonal Halloween app. No response from support.
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

ZedX Developer avatar image
ZedX Developer answered
I have encountered the same thing with a new version of my app.
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Dixith@Amazon avatar image
Dixith@Amazon answered
Currently we see that all your IAP items went to Live in Appstore. Still if you have any issue with IAP item, please raise a contact-us with your IAP item name.
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.