question

Wobbles avatar image
Wobbles asked

Can' t submit new version

Hi, I have created a new upcoming version of my App, but despite all the relevant tabs having a tick next to them it remains at status incomplete and the submit button is grayed out. Please can you let me know what I need to do to submit this new version. Thanks, Wobbles
fire tabletsubmission testing distribution
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Wobbles avatar image
Wobbles answered
Hmm..I'm guessing it's because I now need an entry in the new Release Notes tab.
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Samuel@Amazon avatar image
Samuel@Amazon answered
Hi Wobbles, yes that's right. To add an upcoming version of your app, you have to fill "Release Notes" tab. Thank you.
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Ning Zhang avatar image
Ning Zhang answered
the release notes tab is grayed out for me, while all other tabs has a green checkmark, and the upcoming version is marked incomplete, so I can't submit the new version. What do I do to enable the release notes tab so I can complete and submit the upcoming version?
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Sujoy@Amazon avatar image
Sujoy@Amazon answered
Hi Ning, Thank you for writing to us. Unfortunately, we are unable to provide you support through this forum since we did not get any information about your app from the account you are posting this message. In order to resolve this issue you have to raise a ContactUs ( https://developer.amazon.com/help/contactus.html) and provide the app details where you are facing this issue.
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