question

gameplanet2000 avatar image
gameplanet2000 asked

I cant submit new update, submit app button greyed out

I have not being able to submit my new app update, the submit app button is greyed out, I have done everything and all data is saved and on top says that my new update is incomplete, has anybody encounter the same problem?
fire tabletsubmission testing distribution
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Sujoy@Amazon avatar image
Sujoy@Amazon answered
Hi Gameplanet2000, I can see that the new version of your app is under review for last 10 hours. So I think you were able to submit it finally. Below is the guide line for updating an app. Updates and bug fixes can be submitted through the Amazon Mobile App Distribution Program Portal in a similar way to new apps. Please access the My Apps tab on the Distribution Portal and click on “Add New Version.” Here is the step-by-step: 1. Log into your Amazon Mobile App Distribution Program account: https://developer.amazon.com/welcome 2. Click on the My Apps tab 3. Locate the app title that you wish to update 4. Mouse over the appropriate app and Click on 'Create New Version' 5. Fill in the app information, upload binary and click “Submit”
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totalboox avatar image
totalboox answered
I am experiencing the same problem. All information is filled out, but the submit app button is greyed out (upcoming version is still marked as Pending Action). Thanks!
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totalboox avatar image
totalboox answered
It seems that we needed to update to content rating.
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