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AnchorFree avatar image
AnchorFree asked

Review team said they cannot find IAP on the app but we do see it on Kindle

Hi, Our app got rejected some times because the review team could not find IAP. We could not reproduce the issue. We provided a detailed instructions, and the IAP purchase buttons are on the main screen so no one would miss it. Re-submitted the app and contacted "Contact Us" many times but no good response for more than 2 weeks. Does anyone know why might be the case? Is there anything our end can do? Strange thing was that they tested our Kindle app on Galaxy... What do you think? I specified they should test on Kindle. Appreciate comments/ answers from Amazon.
fire tabletsubmission testing distribution
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Sujoy@Amazon answered
Hi AnchorFree, We consider a variety of factors as we evaluate each app for Kindle Fire Tablets, including the quality of experience the app offers and compatibility with the device. While our goal is to offer a broad and compelling assortment to Kindle Fire Tablet customers, not all apps available through Amazon Apps are currently available on Kindle Fire Tablets. Sorry for the inconvenience.
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