question

rk2s4and avatar image
rk2s4and asked

Application is not targeted to kindle fire

The following similar questions have come out in the past. https://forums.developer.amazon.com/forums/thread.jspa?threadID=2290&tstart=0 https://forums.developer.amazon.com/forums/thread.jspa?threadID=2849&tstart=0 We created the application in March, and it got through a screening. Then, it released on Amazon.com. However, "No" is displayed in Developer Select. In the details, DeviceTargeting is disqualified. In fact, this application is not found with Kindle Fire 7. We don't find any reasons the application is rejected even after we read about DeveloperSelect of Amazon Developer portal. Then, I asked from ContactUs and I got the response as below. --- Thank you for writing in. We consider a variety of factors as we evaluate each app for Kindle Fire Tablets, including the quality of experience the app offers and compatibility with the device. While our goal is to offer a broad and compelling assortment to Kindle Fire Tablet customers, not all apps available through Amazon Apps are currently available on Kindle Fire Tablets. --- I didn't receive good information at that time, then, I asked again. The response is as below. --- We do not have any additional information at this time. We have noted your case number and app name, and if we do have additional information, we will reach out to you directly by reopening this case. --- After I received this response, I asked from ContactUs many times. However, I didn't receive any responses. Please give me information what we should do to make this application adapt for Kindle Fire Tablets.
fire tabletsubmission testing distribution
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Sujoy@Amazon avatar image
Sujoy@Amazon answered
Hi, We have provided you the information what we have at this moment.
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

rk2s4and avatar image
rk2s4and answered
I do not know how to resolve the problem by specific information which I got. Did you mean that you do not know the cause? Please tell me the way to resolve. Also, here is what we confirm additionally about this inquiry. Was the application considered inapplicable to Kindle by a system? or by people? If people do it, we will give an additional explanation to person in charge of screening or do something for help you with understanding. If you have a question, please contact me. We will respond if we will reach to resolve the problem even just little. We are looking forward to receiving your good response. Thank you.
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Sujoy@Amazon avatar image
Sujoy@Amazon answered
We do not have any additional information at this time.
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.