question

sermonaudiodev avatar image
sermonaudiodev asked

Two apps stuck in "Under Review"

I have two apps stuck in "Under Review" limbo. I'm not able to cancel and resubmit the apps. I have asked the e-mail support twice about them and gotten no response. What do I do now?
fire tabletsubmission testing distribution
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dvg-mobile avatar image
dvg-mobile answered
Has anything changed for you? We are having the exact same issue with one app. We submitted four apps, three were approved in less than 36 hours, the other has been stuck in "UNDER REVIEW" for over two weeks. We have also sent numerous emails through "Contact Us" to no avail.
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Sujoy@Amazon avatar image
Sujoy@Amazon answered
We consider a variety of factors as we evaluate each app for Kindle Fire Tablets, including the quality of experience the app offers and compatibility with the device. While our goal is to offer a broad and compelling assortment to Kindle Fire Tablet customers, not all apps available through Amazon Apps are currently available on Kindle Fire Tablets.
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