question

yaya-ali avatar image
yaya-ali asked

E-Read service - Crash Error

I am executing a QA cases for a web based service that provide an E-Book service, Using Fire HD , HDX 7 ..was able successfully to run the service for 18/ 24 hours but after .. what happen is 1- I can log in --- success 2- Browse the book I want-- success 3- Re-direct to the E- read page---- success 4- once I try to lunch the E-read version of my book , the silk browser either crash or return me the " not available for this browser error --- it was ok for 24 hours of using/testing!!!!! any help,Please!!!
fire tabletsubmission testing distribution
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1 Answer

Sujoy@Amazon avatar image
Sujoy@Amazon answered
Please contact Kindle device customer support and submit the issue. Customer support can pull logs from the device and reach to appropriate team.
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