question

Knbmedia avatar image
Knbmedia asked

Successfull binary upload with SFTP but can't save binary info

Hi I uploaded successfully my binary via sftp (confirmed by an amazon email). On the "Binary File" tab, the manifest now appears. But when I try to save the binary infos (like languages, export compliance), manifest disappears (like if I never uploaded a binary file) and I get a validation error "Required field" for the binary file... If I go to another tab then come back, my binary / manifest appears again... Any ideas? Regards
fire tabletsubmission testing distribution
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

Amelia@Amazon avatar image
Amelia@Amazon answered
Hello Knbmedia, This issue was identified and resolved by our technical team. Apologies for late response and inconvenience. Thanks.
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.