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In order to investigate this issue further we will need specific information about which app in your account is causing this problem. To protect the personal information of developers, we do not discuss the details of specific applications on these discussion forums. Please reach out to us via our Contact Us form ( https://developer.amazon.com/help/contactus.html ). This will allow us to validate your identity and discuss app specific information in a context that will not expose your personal and proprietary information.

Hi Briana, Thanks for your reply. We have reached out Amazon through Contact Us form but the only reply we received was the following: "2015/10/31 9:53 [Case 1532558641] D+M Group: QUESTION_OPTIMIZATION [M1IKOJZB55Z6YZ] [Bronze] Good Afternoon, Thank you for contacting us. We have messaged the testing team to check on the status of your app and we will respond as soon as we have further information. Please let me know if you have additional questions at this time. Best regards, Leia B. Amazon Mobile App Distribution Support Team"

Thanks for your update. I believe we saw this issue resolved with the newest update of your app. For any follow-up questions, please reply to your original case or send us a contact us and we'll assist you.