question

koochy-rat avatar image
koochy-rat asked

Updates to app affect ranking?

Dear Amazon, I have recently updated my app, and immediately on the day of release the ranking dropped like >100 places. This cost me a lot in the number of downloads. Does the ranking reset for every update? This is unfair to developers as then it becomes more worthwhile not to update. Please clarify, thanks.
amazon appstore
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Sujoy@Amazon answered
Hi Koochy, I have forwarded this to the concern team for investigation. I will let you know after I hear from them.
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Sujoy@Amazon answered
Hi Koochy, I got the things clarified from respective team. We [b]NEVER [/b] reset ranking for an ASIN and rankings dropping/increasing on a day by day basis is not unexpected at all. We update the sales ranks for ASINs every hour and so what you are seeing here is simply the effect of purchase behavior. Note that ranking is [b]RELATIVE [/b] so ranking drop also means that there are other ASINSs that are selling a lot more. We are assuring you that everything is working as expected here. The drop you are observing right after your app update is just a co incidence. Thanks for writing to us.
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