question

Diego G. Ruiz avatar image
Diego G. Ruiz asked

Running Fred for Kindle - cannot reproduce a bug

I am the developer of Running Fred. The game was recently published and everything worked fine the first two days but now some reports appeared complaining about a crash at startup that I cannot reproduce. I have a Kindle Fire HD 8.9 and a Kindle Fire (2nd generation). I tried so many things but I cannot crash the game. It would be really appreciated if anybody can download the game (it's free) and start it. If the game crashs, any information about Kindle model or version of system. Thanks.
fire tablet
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1 Answer

Sachin@Amazon avatar image
Sachin@Amazon answered
Hi Diego, This issue is specific to your app. Please raise a ContactUs ( https://developer.amazon.com/help/contactus.html) for this and one of our support engineer will help you resolve your issue.
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