question

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virtuos asked

The game will freeze

My games will random freeze on kindle HDX device , we are use the Unreal Engine 3, Please give me some advice
fire tablet
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virtuos answered
At first we thought it's an issue related to memory. But when we check the output log, we found that this random freeze occurs in device system. And when it happens, we need to force reboot the device. is there anyone encountered this issue before? Any suggestions? Log shows it freeze on system UI: E/ActivityManager(764): ANR in com.android.systemui
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Sujoy@Amazon answered
Hi Virtuos, Can you upload the binary in your app in Distribution portal and share the name of your app with us (you can raise a ContactUs for that if you do not want to share the app name publicly) so that we can debug the issue?
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